Sandwich was not toasted on my BLT and bacon was raw. Every time I order online here my sandwich is messed up
They seem to be out of products all the time....today they are out of the Sweet Onion Steak Teriyaki....of course it is being promoted...
I ordered my food on the app so I could " skip the line" and meanwhile while I got a message on the app saying my food was ready, I went in to pick it up and told I would have to wait. I waited for the customer ahead of me to finish even though I was in the express pickup line. Then another man walked in and ordered . When I asked why my order wasn't done, the lady working said that in-store customer orders come first, and that she was the only one working. So I won't order from this location again because the order said it was ready by 4:10 pm and it's now 4:32 and I still don't have my food...I finally got my food at 4:45pm. And to top it off, not all of the sandwiches were cut as requested despite it being on the original order.
The sandwich artist was very nice until she kept our change for herself and was trying to a act very casual about it.
THEY DON'T TAKE COUPONS,,,RUDE!!
Over the past 5 times I have ordered or gone to this location, I have received something wrong with my order. Number one thing; put the extra cheese that I ordered on my sandwhich, and stop charging me for it when you don’t. I constantly receive items that are wrong, missing multiple things off of my wraps/sandwiches, or just missing. I have given many chances, but when it is EVERY time you order from them, it’s clear that quality control is just not there. Might I add, the last time I went into the store there were two employees. One of them had an airpod in and continued asking me to repeat myself after every time I would say something. It was annoying but I can’t help but think it’s because he was listening to music as to why he couldn’t hear me. The other one was just snickering and acting catty the whole time. When I checked out, she giggled loudly and when asked by her coworker what it was, she responded “I’ll tell you later”. Just not a pleasant experience.