Subway

Nice quick shop

me and my mum ordered turkey wraps and asked to have them toasted. The unpleasant lady started going on how she needs to toast the LETTUCE with it??? which none of us wanted??? Never had this situation in other Subways. She toasted the cheese and meat on its own... and thrown it on top of everything... cold meal, thank you very much. Customer service? Embarrassing and awful. The local itself? Dirty, oh my god. Food and crumbs on the floor, tables, chairs (I took pictures). Those people need some serious training. Won't be revisiting, but I recommend you all Subway in Walton by Aldi for a lovely experience!

A young working the till/salad section was very genuine and had excellent customer service skills. He was very open and made customers feel valued and welcome

For a food establishment, a working toilet should be available to customers at all times. Yet every time I visit this store, it’s always ‘out of order’. The staff could do with some customer service training too as they’re a bit rude and dismissive.

Quick service and friendly

I think ALL staff NEED some customer service training. Really rude, including the woman who appeared to be the ‘manager’. They were pretty incapable of a simple order and had no idea how to deal with a simple situation. Won’t be revisiting

Excellent service