This store is the most poor service, portion quality, the lettuce always is not fresh I don’t come back anymore 0 of 5
It wasn't busy at all, but the shopping plaza still made parking not as easy as you would think. The staff was friendly and did their job. The sub was as I asked for, and was very good. As for atmosphere it's in a shopping center on a highway with basic subway decor. Nothing much different than most Subway restaurants. The store was very clean. They had a drive thru window that didn't seem to be open. I'm not sure if it is new or not this was my first time at this location.
I’ve been here 3 times & now I remember why I avoid this place. The employees lack customer service, empathy & efficiency. I literally had to repeat myself multiple times & there was no willingness to help. Don’t work in a customer service driven environment if you’re not friendly or courteous. Nobody asked you to work here. The behavior displayed today was completely unacceptable.
Andrew and the other guy working today are doing a great job. They were cleaning up when I got there, both promptly greeted me, washed up and made a couple great subs. Awesome to see hardworking people.
The worker's are terrible at making sandwiches and easily forget stuff. Everything else is good
Ordered two footlongs on the app one with double meat which is 4.00 extra and when i picked it up I could immediately tell it was not made correctly so I said hey I paid for double meat. The lady then tried to tell me no you got a deluxe sub…I pull my receipt out and prove it and she doesn’t apologize just rudely starts pulling out more steak for my sub and acts like I’m in the wrong and is literally downgrading me as I sit here…horrible experience
I’ve been to this location a few times, every time it’s like the employees don’t know how to make the sandwiches correctly. Every time I have to ask them to put more bacon on the BLT. A footlong comes with 8 slices and they always try to put 4. If I asked for a veggie add bacon I get it but if the sandwich comes with 8, give me the right amount please. There’s literally a card above the meats with ingredients for all sandwiches 6”-12” so I’m unsure why it’s so hard to make the sandwich correctly? I’m sure she charged me the extra dollar as if I got extra when I just wanted the right amount. I don’t know who’s training these employees but at least make sure they know how to make a sandwich before leaving them to work alone.