Subway

집 근처 유일한 서브웨이여서 종종 이용했는데 오늘은 크게 실망했다 나를 담당했던 평일 3시 타임의 20대 남자 직원은 쿠폰 적용이 안되자 아줌마 직원한테 말했고 아줌마 직원은 나와 대화를 나누면서 불리해지자 정당한 요구를 한 내가 마치 진상이라도 된듯이 호통치면서 가게를 싸하게 만들었다 아줌마 직원은 문제를 해결하려온 아저씨 직원에게 본인의 주장이 무조건 옳다면서 윽박질렀고 아저씨 직원의 도움으로 쿠폰이 제대로 적용되었다 결국 내 주장이 옳았던걸 확인한 아줌마 직원은 마지막까지 혼잣말로 중얼거리면서 화를 냈다 리뷰가 정말 안좋던데 안좋을 만한 가게다

Whoever was working the shift on Tuesday December 26, 2023 around 1 pm is one of the worst sandwich makers I've ever seen. Just see my photo - that's completely unaltered work-of-a-mess - whoever made this absolute trash then. I ordered through the app for pickup; I should have checked first before opening the horror at home... In hindsight, I should have drove back to complain because this mess is completely unacceptable - to even charge $10 for this kind of quality is just plain robbery. Whoever made this should not be working there. My family no longer wants anything to do with Subway now. Don't be rushing out sloppy work just because customers order online for pickup and can't see the actual sandwich being made in front of them.

The workers there refused to remake my sandwich even though I tipped them online and put in instructions, please double toast my sandwich, she got mad because apparently I didn’t select it when asked about the bread but I explained where they don’t have a double toast option, whatever selecting bread and most of the time they don’t double toast it, so I simply put it in the notes, and she was refusing to remake my order and then the male employees refused to give me her name, even though she nearly threw my sandwich at me after the fact I told her I put in the notes and tipped!! would strongly advise is going anywhere else in this plaza but here

I normally like subway, but today a lady named Sylvia had a huge attitude and wouldn’t give me a refund for the food. Let me explain, I told her I wanted “double meat” and gave me 2 slices of salami and not only charged for x1 salami but x2 when I confronted her she told me didn’t order in the way I was supposed to. When i specifically said I wanted double and paid for it. there was another man with a beard who also supported her and said that “he doesn’t read minds” in argument to me. I was nothing but nice and I just wanted to get a salad didn’t need the attitude. I got charged double for 2 tiny slices of avocado. What the heck? They took advantage of me because I’m a minor. Very disappointed. They continued to argue with me as i was defending myself. Then she threw the receipt at me as i left. She did this to a minor.

I ordered The Monster.. the employee helping me didn't know what I was talking about after I was reviewing their menu. These employees either need to stay off drugs or they need more training. I ended up throwing it away because I found a long hair stuck on the bacon. I DO NOT RECOMMEND THIS PLACE. I RECOMMEND THIS PLACE TO CLOSE DOWN for having a unhealthy, untrained environment.

This staff needs to learn basic customer service and needs more people inside working. We placed an order online and went to go pick it up. It was still not ready and we ended up waiting 1 hour for our sandwiches to be ready for take out.

In about 15 years of going to Subway this has to be the most memorable experience. This happened on 6-3-23 at 10:05 AM. I mobile ordered a 6” subway for my wife at home. I come in and let them know that I mobile ordered and I sat down to wait 5 minutes for them to finish making the sandwich. When my subway was ready I noticed that it was a foot long sandwich and I asked if the young lady was sure that’s my order since I had ordered a 6” and this seemed to be a foot long. She looked at the bag and then asked me to hold on. She then took it back to where they prepare the sandwiches and I asked her “you’re not gonna take half of the sandwich out now are you?” And she just said “yes” with a dead robot looking expression. She seriously opened the wrapped sandwich back up and took half of the custom sandwich out to throw it away, wrapped my half bag up and handed it to me. Had I not been late to a appointment she would have gotten a verbal lesson from me. I was actually laughing when I walked out because it trumps anything I’ve ever experienced personally while at Subway or any food establishment. Any other subway would have said “our mistake, you can keep it”, but not his lady. She thinks it’s better off in the trash. You have to know that during my short stay, my entire interaction with her, from not saying hi, to barely acknowledging that I had an online order and I’ll be waiting inside, to not clearly letting me know my sandwich was ready, was all solid F’s. Someone like that does not belong in customer service unless under strict supervision or better training. I’ve worked in customer service most of my life and couldn’t imagine being where I am today with that kind of “I don’t give a ****” attitude. If you’re a manager, your staff needs training. Definitely won’t be back to this Subway at Woodbury Town Center. Plenty of other subways around.

My daughter loves the Club sandwich, it was so fresh and delicious, we go there almost every week!