Litrally the worst subway in Edinburgh... girl served me while on the phone. Advertise offers on the app and turn ordering off.
The manager was nice however, every time he tried to resolve an issue this big lady kept over talking him and never helped my issue! Worst subway in Edinburgh I believe it was his manager and she was just horrible
The staff was awsome name Monika kashyap very intelligent Sandwich Artist
Had the best experience possible in this subway, insanely nice and helpful staff. Wish every subway was like this store
The manager was very friendly and food was high quality, staff service was amazing would recommend.
Server was having a private conversation with a colleague across the room while I was being served. Wasn't in English either, so I was completely alienated while they had their conversation. I wasn't given the bread I asked for, and the sub was over-toasted. Costs far too much for such little service and quality here.
Went in and the staff member was slow to serve gossping on the phone. Eventually they served me and asked for 12 cookies. Asked for them to all be milk choc chip. The person said that they all had to be from different flavours. Never had that from a subway before. I challenged them and they did not back down. Complained to their customer service team and they told me the employee should have given me what I asked for. Very rude. Very poor service. Store was dirty aswell.
Franchise is below corporate standards and staff is inadequately trained. The food is classic Subway, but everything about the delivery is far from average. The counter staff needs leadership.
0 stars absolutely disgusting dirty shop and the girl working was so rude. She was coughing without covering her mouth near the food, she had a terrible attitude towards us. All the food looked like it had been sat there for far too long and the tubs for the salad were starting to freeze over. We ended up putting the food in the bin and going else where. Terrible service awful hygiene