Subway

I'm sitting in front at 5:00 p.m. on a Sunday when they close at 9:00 sighns on lights on been sitting here for twenty min and nobody is opening door or answering the phone like c'mon

I've been to this location twice in the past few weeks, since I thought the first time was a fluke. Both times I've ordered a steak and cheese. A sandwich I've had over 500+ times over the past 10 years, and it tasted off, like the meat wasn't good, or some weird flavor that clearly something is off. Though it was just a one time thing. Today I went again, I ordered a Steak and cheese again, the flavor is off, its had this weird aftertaste. Also the Mayo has a sweat flavor, that almost reminded me of Miracle whip (which isn't mayo and is not something I like) I'm not sure what the issue is, I also noticed that this Subway has this huge hood cover over their "Meat and Cheese" section, so you can't even see what the Meat and Cheese looks like, its all "hidden" which is odd. The service both times has been great, the place is clean, the people were friendly. Just the food quality is not up to par for a Subway.

Made me spit on my own sandwich and say I love extra sauce. Had to tip why too much so I didn't get sent back to Haiti

You know, it's Subway

Ordered a sub via the Subway app, received a confirmation that the order had gone through (via the app and payment notification), and went to pick it up. Upon arriving at the restaurant, I went to open the doors only to find that they were locked. Mind you this was 7pm on a Saturday (non-holiday) evening. I double checked the store hours, and sure enough, it was supposed to be open. I could see an employee working behind the counter, so I decided to call the restaurant to let them know that I had paid for a sandwich already and would appreciate the item I paid for. The phone rang with no answer (despite maintaining visual contact of the employee). A short time after the call was disconnected, I tapped on the glass, getting the employee's attention. I held my phone up to the glass in an effort to plead my case that I had, in fact, paid for my sandwich already (by this time, I had wasted about 10 minutes (not to mention drive time to and from)). Without even attempting to make an effort to come hear me out, the employee shrugged his shoulders from across the establishment and pantomimed a dismissive wave to me. I thought, "Okay, I won't press the issue any further and just email corporate for a refund." So I turned around and left. Once I got home, I did just that. The next day, I recieved an email from the area manager, Jerry, saying that I would receive a refund. "Perfect," I think to myself, "I'll just send him an email asking how I will receive my refund and I'll wash my hands of this experience." In my follow-up email, I ask Jerry if I will be receiving a refund via store credit or original payment method. It has now been 3 days without a reply from Jerry. Overall, I guess you could say that I would highly recommend finding a different establishment to exchange your money for goods and/or services.