Subway

Luisa was incredibly rude and actively tested her chemical sanitizer on the line and made me worried my sandwhich was going to taste like bleach as she didn't wear any gloves or maintain any sort of safety standard

When you walk in the employees go hide in the back. And I love to see delivery orders sitting in the sink. Nice !!

I have been to this Subway 4+ times now. The service and atmosphere was ok. The food not so fresh. Rusty lettuce, translucent cucumbers and tomatoes barely ripe. Also having to repeat my order 3 times. Maybe it's a language barrier? No more eating Subway.

Bear Valley Subway is the worst service ever. Charged for a 12 inch got a 6 inch, rude staff and food is only average. Subway, check on your stores, your losing business due to terrible staff!! Lady making the sandwiches was so rude. Hire new staff!!!

Prioritize your customers first and then your side work. 30 minute wait for an online order. Unacceptable

It's clean and the ingredients are Subway, so at least there's that. What ingredients you get are up to the limited lexicon of the staff on hand. Asking five times for a wrap got me about four bucks worth of tuna and some cheese in a bowl that cost around twelve bucks. No forks on site so I used a straw bent in half to eat my food. The staff is friendly, especially with each other...I will give them another go when I'm less hungry and more patient, maybe bring pictures of a wrap to help decipher my words.

Clean area. Nice staff on 10/29/23 @ 7pm

Went in to grab two orders around 3pm ish on Saturday oct 14th the store was empty but the 2 gentleman working were super sweet and made the orders within minutes I didnt catch their names but managers check that schedual they sure as hell deserve a raise!!!

Tonight I decided last minute that I wanted some subway for dinner and stopped at this location. This was my very first time being at this location and it may be considered my last being tonight’s events with an employee here. When I walked in tonight everything seemed to be smooth sailing. There was a gentleman up front who was working and I believe helping another customer make his sandwich and there was another female (caught her name, it was Blanca) who was behind him doing other work in the meantime. As I’m waiting and the gentleman working is helping the other customer ahead of me, Blanca came and took my order. When taking my order at first she was doing a great job. Greeted me and asked what I would like for my order, and was making my sandwich at a decently timed pace. (PLEASE NOTE THAT) After getting my meat and cheese onto my sandwich she asked if I would like it toasted and I said yes. She put it in the oven for it to be toasted and took out the sandwiches that were in there previously that belonged to the gentleman ahead of me. She begins to finish making the sandwiches of the gentleman ahead of me, and as she’s doing so hears the timer go off for my sandwich and begins to take it out. At this point the gentleman working with her did ask if I needed help but I told him no because she already started my sandwich, then she takes mine out of the toaster and tries to start making mine. When she does she FASTLY throws the vegetables I wanted onto my sandwich then continues on with the other man’s sandwiches. At this point, I could have asked her to slow down but DID NOT with the confidence of assuming she would stop rushing and just make my sandwich nicely as well as correctly. She finishes my sandwich and fastly wraps it then places my sandwich by the register. I go up to the register assuming she’s wanting me to pay and get me out of the store which I assumed incorrectly. It put me in a very awkward situation with the customer ahead of me, then she very rudely tells me to wait and finishes taking care of the gentleman who was already ahead of me. She finishes the transaction with that customer, and at this rate I’m highly disappointed and upset because she JUST rudely asked me to wait on her while she ALSO rushing through making my sandwich making me feel uncomfortable and sort of like an undervalued customer. I looked at her and said “no, I would like my sandwich remade you just had me wait in a very awkward position to pay for my sandwich and not only that prior to this you were rushing through making my sandwich. I saw how you were making it. I’m a paying customer and I deserve to have my sandwich remade.” She then looks at her other coworkers for help who were behind her doing other work and I looked at her and said to her again that I would like the sandwich remade due to her rushing and the lack of care for my sandwich.. for her to THEN TURN AROUND AND SAY “no es speak English sorry”. THE AUDACITY. She spoke perfect English with me to take my order prior to this and EVEN was speaking English to the gentleman ahead of me but when put on the spot for poor behavior and for also making my sandwich wrongly you don’t know how to speak English all of a sudden? The unprofessionalism in that comment WAS NOT tolerated and I looked at her and said to her “ok I don’t care for your attitude this is highly not ok and I would still like my sandwich remade that’s all” and stood there firmly waiting for one of the employees to solve the situation I now had going with them. Then, I looked at the gentleman working with them and asked if there was a manager on duty and he replied no. REALLY?!?! So no manager on duty either?? My sandwich was remade by another coworker, I couldn’t catch her name after hearing the fiasco I had with Blanca and I paid and left the store. This was the worst experience I’ve had at a subway yet. Hire new people and get better management. HIGHLY unacceptable and that girl Blanca needs better training on CUSTOMER SERVICE!! Very shameful experience.