Subway

Disappointing Experience with Subway Order I recently placed an order with Subway in the evening, and unfortunately, it was an experience I wouldn't wish upon anyone. From the moment I stepped in, the staff member exhibited a shockingly rude attitude towards customers, lacking the basic courtesy one expects in a service industry. While there were no issues with the assembly of the order, the ingredients were haphazardly thrown together, resulting in a messy and unappealing presentation. It became evident that the staff member had no patience when it came to listening to ingredient requests, which is crucial for a customizable menu like Subway's. To add insult to injury, when we clarified our order, the staff member unjustly accused us of taking multiple packets of chips, despite us only taking one. Despite providing proof, there was no acknowledgment or apology for the mistake. Overall, the experience left a sour taste in my mouth, both figuratively and literally. The lack of professionalism and accountability displayed by the staff member tarnished what should have been a simple and enjoyable meal. I sincerely hope that Subway addresses these issues to ensure that other customers do not have to endure similar treatment in the future.

So my wife and I ordered a pickup order through the app, we each got a footlong and my wife also got a bag of chips and a cookie. So upon picking up the order I was greeted with off-putting service and after I got to the car I found the chips and cookie were missing. I went back in to get them and was given more weird attitude. Well after getting home and unwrapping our sandwiches my wife and I were both disappointed to find our sandwiches to be super messy and made incorrect. Specifically my sandwich was not toasted, had banana peppers and spinach (both of which I didn’t order), it was absolutely drenched in the dressing (it was soaking through the wrapping) and the way the ingredients were spread out on the sandwich was borderline disrespectful. My wife’s sandwich had the wrong condiment (dripping in the dressing as mine except she didn’t even order that dressing) and it wasn’t even fully wrapped! There was lettuce and stuff falling out as she pulled it out of the bag. So I took the sandwiches back and asked if I could have them remade (we each had only taken a single bite). I was given the same bad attitude, but they did agree to remake them. So this time I got to watch the sandwiches get thrown together in front of me as fast as this person could do it despite me being the only person in the store. I got 6 total slices of pepperoni on my sandwich and 4 of them are in a stack. My wife had to reassemble her sandwich after we got home. I’m not the type to complain or even leave reviews, but I was compelled to today because of how ridiculous this ordeal was. I will never go to this subway location again.

terrible service

The lady working that day made the BEST sandwiches ,

These people were really nice.

The girl that works nights with the pink, black and red hair was very rude and non welcoming!

Bad service, wrong order, attitude about getting it corrected

i placed a mobile order and waited an HOUR AND A HALF for two sandwiches that the app said were ready when i left my home. there were three non-mobile order customers in the store at most when i arrived. any of the other mobile orderers who spoke up about the wait times were rudely shut down by the older gentleman working. i am not normally a person to leave a review, but this situation genuinely frustrated me. i understand that this store may have staffing issues, but still. the food itself was fine, even though it wasn't what i ordered (at that point, i was more than over it), and the restaurant was clean enough. however, the woman working very clearly wiped sweat from her forehead and was on her phone without changing her gloves before continuing to make sandwiches, which was concerning, to say the least.