The owner of this place has really bad customer service. I go here a lot because I work nearby. A few weeks ago, I had a big order for $175 for my colleagues, and I brought some coupons. The guy behind the counter, who might be the owner, said we could only use one coupon per person. I was okay with that and started placing my order with someone else. But he kept repeating the same rule three times while making my sandwich until I paid. I got upset at his rudeness and told the cashier I heard and accepted the rule the first time. The cashier laughed at his boss. Today, I went back and ordered two 6-inch subs, cookies, a footlong pretzel, coke, and chips. I asked for a shopping bag, and the same guy said they didn't have any, even though I could see bags hanging behind the counter.
I tried to come to this place 25 mins before closing time today this man turned me away but was making another persons order. Later that day I passed out because I hadn’t had anything to eat bc I’ve been working nonstop and I just needed something in my system. Had he just served me for 5 minutes I would’ve been okay. So spent the rest of my night in the ER. He lacked courtesy and respect and I hope this place gets shut down.
The little boy that make the sandwich with the black hat and bread is very rude. I tell him l don’t want brown chocolate chip cookies but the light brown ones. He put them black being rude. You don’t argue with the customers. I almost went there with him. He better be thankful I’m changing.
I asked to have my bread toasted only and they said I HAD to have my meat toasted to I did not want my meat heated and they did anyway the sandwich was disgusting
Thank you for the free sub!!
Impolite. Got most of the order wrong. Won’t go again