Another "not my first time here, but first Google Review" for this place! Service fell off here during the night. Recently visited on a Friday night after dinnertime. I wish the customer service was as good as their sandwiches. Sandwich Artist was pleasant but the gentleman who rang me out was a bit cold and rude. Rang me out and did not give me my receipt after it printed, and walked away.
I wish I could give them 0 stars. The employee during the night shift is extremely rude. I tried to call and tell them about my order and they hung up on me. After multiple tries of calling back, they refuse to answer the phone.
These guys are intentional thieves. Double check your bank statements
The guy that made my salad today (BMT) and footlong turkey did an amazing job, especially compared to the weirdos on State St. Everything was fresh and thoughtfully made. Just a great experience. Thanks!
They always run out of certain toppings , meats and sauces even drinks and won’t replace the drink cartridge even after I ask politely because that was the only reason I bought a cup was for a specific drink. I went to get a refill of my drink and they said no that I can only fill my cup once even though I was in the store the whole time. night shift acts as every little thing your taking from them ( they made my refill such a big deal like I’m stealing and made me pour it out ) and charge you for getting refills I even showed them a statement online that subway allows refills but they chose to ignore me. They also have given me the incorrect cookie multiple times when I have it delivered. Horrible customer service.
The most ridiculously slow service. Unbelievable.
Gave away/lost an order and refused to remake it
Do not order delivery!! I have had two orders delivered with missing items and the store never answers the phone
Used to eat here, got sick once and figured it was a fluke. Well, I just got sick again and will ever eat subway again. Bloating, stomach pain, followed by a fever with nausea and diarrhea lasting for 2 days. Absolutely miserable. Eat here at your own risk.