Ratings of Subway

google
Google
2.5
(66 Reviews)

Happy Hours & Specials

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Location & Hours

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

2438 Jerome Ave
Bronx, NY 10468
Monday
7:00 AM - 10:00 PM
Tuesday
7:00 AM - 10:00 PM
Wednesday
7:00 AM - 10:00 PM
Thursday
7:00 AM - 10:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
9:00 AM - 8:00 PM

Recent Reviews

google
Jan 2024
Great experience
google
Jan 2024
Indian lady has the worst customer service. She always has an attitude. Told if I don't like don't come here. I think she doesn't remember her job depends on the public.
google
Dec 2023
I'm deeply disappointed with my recent visit to Subway, where the service was abysmal and completely disrupted my plans. Anticipating a quick meal, I pre-ordered and paid for my food online, only to be met with an unreasonable demand for ID upon arrival, as if I were picking up a controlled substance rather than a sandwich. The staff, particularly a lady at the counter, was exceptionally unhelpful, even threatening to cancel my order over this trivial issue. Frustratingly, I had to reorder, which completely defeated the purpose of a 'quick grab-and-go' and led to a further delay. Her attitude was far from the standard of customer service I had come to expect from Subway. This inefficient and unprofessional handling of a simple sandwich order not only wasted my time but also caused me to be late for my subsequent commitments. Overall, this visit was a disheartening experience, marred by poor service and a disregard for customer convenience.
google
Nov 2023
The Man was rude & nasty. My sandwich was disgusting! Food looked Old and the place is filthy in desperate need of a Health Inspection.
google
Nov 2023
Please for the love of God don't go here! Go anywhere else. But if you want terrible service, proceed. The woman is extremely rude and they never ever have a pre-order ready for when you scheduled your pickup. Got charged $4 for the fresh mozzarella then she charged the white man behind me $2 but on the app is $1.50 ok Then demanded I show my CC and ID for food that was already paid for via app.
google
Nov 2023
I ordered online yesterday I paid 9.99 for a six inch sub and when I asked her for more veggies she didn't give me and for salt , black pepper she didn't add any and I didn't get test for any dressing Isuch a bad behaviour of the staff like we are paying for the sub and we should get enough veggies meat and all I will not recommend any on
google
Oct 2023
I remember when subway was $10 i paid $20 for a sandwich, not only that… This is the worst subways ive ever been to lady had an attitude put the tiniest amount of every ingredient, WORST EXPERIENCE EVER.
google
Sep 2023
DO NOT GO HERE IF YOU HAVE ALREADY READ ALL THE REVIEWS BELIEVE THEM!! ON AUGUST 28 2023 I WENT TO THIS SUBWAY ESTABLISHMENT AND PLACED AN ORDER FOR 4 SANDWICHES AND 6 COOKIES FOR $35 AND THIS BENGALI LADY HAD CANCELLED MY ORDER WITHOUT PERMISSION AND CLAIMED SHE WASN'T TAKING ONLINE ORDERS. THIS PLACE IS RUNNING SCAMS AND THEY ARE EXTREMELY RUDE DO NOT GO HERE AND SPEND YOUR MONEY!!! THEY WILL DISRESPECT YOUR KIDS TOO!!
google
Sep 2023
I was discriminated against by Wanaka or Monica. She was very rude and aggressive. She stated to me that how would she even know if I’m the actual person who placed the order. I showed her my app with my name and I asked if she wanted me to show her my credit card transaction for the purchase and If she wanted to see the email I received for my pick up. I have worked in pc Richard and son for over 8 years as a manager and not once have i ever I countered discrimination. I will never go back to this location ever. Monica wanaka was very racist towards me. She told me I didn’t have money and I didn’t have any credit cards I asked if it was because I was black she widened her eyes and made a body expression instead of saying it. I’ve always did mobile order pick up and this was the first bad experience especially with this location. I’m informing my team to not go to this location either to take the walk to 1 Fordham plaza here on out. She needs retraining and or corrective action to her. She was very unprofessional towards me and said if I come back I must bring id and card. The only problem with that is SUBWAY MOBILE ORDERING APP DOES NOT REQUIRED THESE ITEMS FOR PICK UP. IF SO THEN IT NEED TO SPECIFIED IN THE EMAIL SENT FOR PICK UP OR INDICATED ON THE APP. I WILL NEVER GO BACK TO THIS LOCATION. I WILL CONTINUE TO ORDER FROM THE SUBWAY CLOSEST TO MY HOME IN YONKERS.

Frequently Asked Questions

What is Subway's rating?
Subway is rated an average of 2.5/5 stars across various online platforms.