I've noticed that since the Asian community have bought out some subways stores they're no longer want to honor your subways points. So no point going to this store if you are a bit low on cash and want to pay for your meal with your points. Plus very rude condescending attitude. Don't speak English in front of their customers so god knows what they're saying about you.
If I could rate this 0 stars I would. Ordered a Footlong sub with all the salad and meatballs which came to £14. On arrival, I opened it to find a squashed, burnt sub with 1 piece of lettuce, 2 pieces of sweetcorn, 2 olives, 2 cucumbers, a piece of pepper, no crispy onions, and the crappiest sprinkle of cheese you’ve ever seen. The meatballs were stone cold. The delivery was prompt and only took 30 mins from ordering to unwrapping so they couldn’t have gone cold in that time. I just can’t believe people can serve this and expect their customers to be happy. I called up the shop as I couldn’t get a refund through UberEats (very difficult process) and a lady answered, listened to my problem then hung up on me. I called back several times, no answer. Eventually leaving it a while and calling back, someone answers. I speak to another lady who says that they always do it properly so next time ask for extra salad! My problem wasn’t the extra salad, it was just having salad in the first place! They then tried to blame UberEats saying it was their fault. I said “but you make the food?” and they replied “yes, but we do it properly so don’t know what’s happened”. They then tried to blame them for the temperature of meatballs saying they must have gone cold during delivery. I’m just amazed that food industries as big as Subway can get away with charging £10 for a sandwich and supplying something that’s inedible. I’m appalled at the service and the ignorance towards customers. Working in the industry myself, I wouldn’t dare serve food I wouldn’t want to eat myself and surely wouldn’t speak to customers the way I was spoken to. Avoid at all costs.