Ratings of Subway

google
Google
2.4
(94 Reviews)
yelp
Yelp
1.5
(4 Reviews)

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Location & Hours

Casual counter-serve chain for build-your-own sandwiches & salads, with health-conscious options.

12200 FM 969
Austin, TX 78724
Monday
6:00 AM - 10:00 PM
Tuesday
6:00 AM - 10:00 PM
Wednesday
6:00 AM - 10:00 PM
Thursday
6:00 AM - 10:00 PM
Friday
6:00 AM - 10:00 PM
Saturday
8:00 AM - 10:00 PM
Sunday
8:00 AM - 10:00 PM

Recent Reviews

google
Apr 2024
Gus hooked it up! He was a one man team with people lined up. Kept his cool and delivered a great sub. World needs more people with his drive
google
Mar 2024
Completely Understaffed, we had to wait for the person to finish smoking their cigarette while she had more than ten people waiting in line. They had almost no type of protein or toppings. While she took our order she was on the phone the whole time. I don’t understand how this Subway stays open there has been multiple times they close early.
google
Mar 2024
I don’t recommend this place, every time I go they don’t have bread and I just came from over there they make me mad today because they told me that bread was going to be ready in 30 minutes and I decided to wait and when I told them that I was going to wait they said that now is an 1 and 1/2 for the bread to be ready this is ridiculous I give them a 0 for the bad service They also have a posted sign that says no bread and should be ready within 30 min sign needs to be removed and need to find good workers the ones working now are horrible don’t recommended at all bad experience.
google
Feb 2024
Only thing that sucks is their bread it’s like sawdust
google
Jan 2024
Consistent bad experience at this place. Very bad attitude of the person behind the counter. Whether you go in the evening or earlier in the morning, they are always short of stuff, either the veggies or just have one type of bread. There are times when it’s open but no one behind the counter, the employees at the gas station informed me that the worker just left and don’t know whether they will come back. Cleanliness, freshness of the veggies and bad attitude of the worker.
google
Jan 2024
Worker said they were closed at 7… but they looked open.
google
Jan 2024
Worst Subway I have ever been too! My order on the app said it was ready. When I got there, the lady said it wasn’t ready and d she cancelled it. Gave me the eye roll when I ask to make me another sandwich. Corporate should look into this store. Look at the rest of the reviews. They are all true! Go to the Subway at the airport instead!
google
Jan 2024
Seems operational, but staff unable/unwilling to work. I put in an online order for pickup Jan 3rd at 9pm. Order was accepted, but on arrival I was met by a single employee who informed me they aren't taking orders. There was a group of kids hanging out near the counter, but everything else looked like it was ready to go (food out and looking fresh enough). The employee didn't cancel my order, process my refund, apologize, or elaborate on why they couldn't serve food. No idea why they didn't mark the store as closed so they wouldn't take online orders. Shame it isn't properly staffed as it is a great location I'll attempt a few more times (in person) and adjust my review if there's anything good to say. Until then, I consider this Subway non-functional.
google
Dec 2023
At 6:30 pm on 12/14 I was told “I’m not open right now “ as the worker talked to the Circle K worker with vulgar language. Not asking for 5 star service but you are obviously open.


Frequently Asked Questions

What is Subway's rating?
Subway is rated an average of 2.4/5 stars across various online platforms.

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