Ratings of Steak 'n Shake

google
Google
3.6
(576 Reviews)
yelp
Yelp
1.9
(77 Reviews)

Happy Hours & Specials

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Photos

  • Business Photo
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Location & Hours

Chain known for steakburgers & milkshakes offering a dinerlike space with retro flair.

320 W North Ave
West Chicago, IL 60185
Monday
24 hours
Tuesday
24 hours
Wednesday
24 hours
Thursday
24 hours
Friday
24 hours
Saturday
24 hours
Sunday
24 hours

Recent Reviews

google
Mar 2024
I asked for 3 chicken strips in my order when they gave me my order I only had two I came back and asked for my money back because I was in a hurry and couldn't wait for them to cook it again and they only returned 6 dollars I was in a hurry and they didn't have it anymore I was able to return, they stole almost three dollars from me, this is unacceptable, I am very angry.
google
Oct 2023
Closed permanently, forever. Hours indicate 24 hour service, but it is incorrect. Looks functioning inside but no one to be seen. Reminds me of a ghost town.
google
Sep 2023
Closed, permanently.
google
Aug 2023
No one at location. I see the machinery light is on. Tried Drive Thru Wed 7 pm, business hours indicate they should be open. Would love to try their choco-banana milkshake. Perhaps better luck at another location.
google
Aug 2023
Not open I want a milkshake
google
May 2023
They don't have amenu sign on the board, I never know if they are open or out of business. Last time they didn't have shakes or ice cream. Literally the menu board has NO MENU.
google
Apr 2023
Food tastes amazing, but with a small problem... THERE WAS PLASTIC IN MY BURGUR!!! We got a refund, but that was horrible, this has happened twice. Love the shakes, food is great! It's a confusing rating, but a somewhat honest one.
google
Apr 2023
I only got a shake but it was good and they were fast and making it.
google
Mar 2023
You never know if they are open or closed or if the staff is taking a break to get high or if they just don't feel like working and are hiding in the back. I assume they are laundering money because thats the only way they could stay open and it doesn't surprise me with how many of the employees have been to prison.

Frequently Asked Questions

What is Steak 'n Shake's rating?
Steak 'n Shake is rated an average of 3.4/5 stars across various online platforms.

(630) 562-4370

320 W North Ave, West Chicago, IL 60185