Awful service. Manager personally screwed up order. My order didn’t get made, they told me they will re-do the order. When I went a third time to get my food - the manager sarcastically said I will give you a refund. When I checked the refund, he didn’t credit the drink, which was the only item I got from the order. I would suggest Steak’n Shake travel to In ‘n Out and learn how to run a Hamburger Store. What a shame - I grew up with this company and now they are headed to bankruptcy just because of being inept!
The vibe here is no longer a "Diner" vibe. Very sad. The atmosphere was unwelcoming. No one greets you when you walk in. Not even a welcome to steak'n shake. No smiles. The Manger came out and acted like we were trying to steal something to drink because the scanner they have wasn't working! Which is just crazy. If you all are that worried about someone getting something to drink that they paid for BTW then put the watered down drinking fountains in the back with you. The oil must of been old, you can taste it on the fries. The onion rings had a weird after tast and they were soggy. The burgers were VERY salty. I don't like leaving bad reviews but this place wasn't a steak'n shake I'd ever Recommend.
Food is what you expect from here. I love the chili (watch out if you order onions) . Drive through was fast. Open late
Fast & hot Kid-friendliness: Yes Wheelchair accessibility: Yes