Steak 'n Shake

The food was good. I don't especially like scanning a QR code to make the soda fountain turn on and then have 15 seconds to get my soda. But my biggest beef of all is that there is no high chairs. We took a 1-year-old in there and ordered and didn't realize that there is zero high chairs. I guess we won't be back for a couple of years because a booster seat just does not work for a 1-year-old. The manager was sympathetic about it but he said it was out of his control so shame on you Steak 'n Shake corporate.

Food was not the best service was horrible we waited abut 35 mints for food. Bad customer service tables were dirty I probably won't be back

Excellent food and customer service!!

Good burgers, great fries, shakes are so good, too. It's definitely one of my family's most missed restaurants since we moved out of state. Have definitely considered driving the 5+ hours back just to enjoy the food.

We didn’t have contact with a single person. Ordered from a kiosk. Name called out over an intercom. No accountability for getting the order wrong. Paid for the bacon and nobody is there. That is why your restaurants turn into banks! The food is good, but Steak and Shake is going to be out of business quickly! Just sad…Also, who am I tipping, if I don’t see anyone?

I hate kiosks. We were a bit unfamiliar with the menu and it took a while to get all of our food entered. Then, at the end, it had the nerve to ask if I wanted to give a 10, 15, or 20% tip. TIP?!?! For putting in my own order? I did a job, for free, that people used to get paid to do. You gotta be kidding me. At least the food was decent.