Last time I had Steak 'n Shake. It was delivery.DoorDash did it. Long story short. DoorDash hit my mailbox and my Neighbor mailbox and took off. That is why I gave one star. Steak 'n Shake should drop DoorDash from delivering there food.
Was in today to order. So I used the cash kiosk. Found out afterwards and I placed my $35 food order that it was not operational by the employee. So the employee told me that they will retake my order when THEY can get to it. So after about 10 min of waiting I left. There was absolutely no indication that I was going to get served anytime soon. So reference for all. NO CASH TO DINE IN.
First time in a long time visiting steak and shake the food was alright and the staff was friendly but completely automated def ruined the experience highly doubt we would return outside of milkshakes
foods average, they make you wait to 5 minutes to order, wait another 5 the to read you order back just to make you pull around to the front door to get your food and only service 1 car at a time. no people dining in and I was the only one in drive thru, 2 burgers no fries. if there's more than 1 car be prepared to wait 20+ min for your meal.
We were there Friday March 15th 2024. The gentleman that took our order was awesome. The food was banging good. The restaurant was just extremely cold.