Steak 'n Shake

Service may not always be on point and the drive thru may not be the quickest even if you are the ONLY car, but EVERY TIME, SPOT ON, their onion rings ARE THE BEST IN TOWN!

Order for catering 35 late

Didn't even get to order food because they told us they were closed when we got there because they all wanted to leave a half hour earlier. The Steak'n Shake Franchise has gone downhill so far over the last few years, why are yall still around if you don't care about your restaurants or service?

Had a mistake on my order and they were very apologetic and corrected it with no questions asked.

Nice restaurant. Tables and chairs not all that clean. Service was okay. Self order and pick at counter. The design of the restaurant blocks the kitchen and employee from the customers. It’s difficult to get anyone’s attention back there. Poor design. No customer interactions. Dated structure and I’m to say, probably not a lasting culture. Food was good. Shake is awesome. I think using the app is quicker and makes ordering easier. Will I go again, I think so.

I miss being able to order food from a human and having it delivered to the table. I understand the reason behind the changes, but I miss the nostalgia.

I called several times today around 4pm, to place a to go order and no one answered. I was really looking forward to your double garlic buger!! But guess I'll do Chinese instead. :(

Worst place I have ever been. Service was horrible and slow. I could go on.