Steak 'n Shake

Got the double cheeseburger and it was hot and delicious!

There mold on the ceiling and it's dirty inside air vents aren't clear smells bad inside too

Oddly enough probably the best coke i have received at a fast food place. The cheese fries aren’t too shabby either.

As I was waiting in line there was 2 gentleman in front of me paying for their order with a gift card. An older man that was working the cash register was having some difficulty and called over another employee who had trouble also as they said it was a new system. They then call for what I assume is a manager (shorter lady with dark hair with a blue shirt) who figures out the problem and, while visibly frustrated, tells the customer the meal is on her. This lady then proceeds to turn to her OWN EMPLOYEE (in front of a lobby full of customers) that he is going to be short 27$. I was in disbelief that she -as the manager- gave out a free meal just make it her own employee’s problem. I only write this because I felt so bad for the poor older gentleman who was scolded so heavily for not knowing how to work a computer system they switched to yesterday.

The cashier was not very friendly, ok clean. Trash cans were overflow.