Steak 'n Shake

It's not the employees, it’s the restaurant itself as to why there are not more stars. Food and staff were excellent! Restaurant was clean, everything! However, what I absolutely HATED was the self checkout and the “you need a ticket for a drink”! They are taking jobs away from people who need it by replacing the front person and the servers who used to come out and so on. NOT OK! And can’t say it’s the homeless or people stealing drinks either because they used to bring it themselves from behind the counter. There is nothing wrong with customer interaction so quit trying to get rid of it!

Place is disgusting. Everything is covered in grease. And I mean everything. Place needs better ventilation for all of the smoke from the food

The closing crew on 3/10 rocks. Always so sweet and friendly!

Food was good as always. Girl working the window couldn't have been less friendly. Sad state of affairs in customer service these days.

The experience has been taken over by robots at the cost of dining enjoyment.