Starbucks

We just had the most unpleasant visit! The barista working the drive thru “Joey”, is one of the rudest individuals I have ever encountered in any drive thru. Looking through past reviews, it seems this is an ongoing issue . I’m sorry to anyone who has to start their day off interacting with him!

Stopped by on Valentine’s with my family after school. Anyway, I’m SUPER pregnant and due any day now. I haven’t been doing caffeine and one of the amazing ladies at the window made a recommendation of a pistachio Frappuccino cream base… No caffeine! I took one sip and am in love Thank you and I’ll be back!

In and out for a pick up of their jumbo coffee boxes! Great coffee, thank you, ladies❣️

I rarely leave bad reviews, I’ve worked years in the service industry and understand that the job can be taxing and frustrating dealing with the public. This specific location has a barista named Joey and I’ve consistently had negative experiences with him taking my order. He has told me he couldn’t make my order when other baristas have happily made it. He got my order wrong this morning another time and barely said anything to me at the window because he was talking to another customer, which I understand but he practically handed me my drink and ignored my “thank you” then turned away. Again, I completely understand baristas being tired but kindness shouldn’t be to high of a standard. I hope this location improves their customer service.

Awful service, the line is always too long no matter what time you go and there’s not enough staff to take care of it, by the the time I got my order it was cold

Went and got a coffee this morning and was very unhappy with my order. The worker at the windows this morning around 945ish (won’t mention color hair) repeated my order and still had it wrong. I get my coffee and I politely asked can you please add the missing ingredient and she brought it back and it was still wrong. Instead of hearing me out, she said “have a good day” like get out of my face! This employee should not be there next time!

I really wish I wasn’t driven to leave an unfavorable review due to the insolence of the brunette female at the drive-thru window. She was commenting on my order, then when I chimed in with a laugh, she shushed me. I get that she needed to immediately focus her attention elsewhere, but there are more professional and polite approaches.