Starbucks

Lisa was very nice and helpful

Ordered two hot drinks here, service was very slow and the staff have a horrible attitude here. Don't come here

I came in to purchase a $30 gift card. As I put my credit card in to pay, the cashier said to hit the star to complete the transaction, when you do that it automatically charged $6 tip. I asked to cancel it bc I don’t tip on purchasing gift cards and the manager said they can’t cancel it once the transaction is completed. I used to work in retail and at a coffee shop, you can absolutely cancel the transaction! When I left I called the 1-800 and had them cancel the order. This is really dishonest and bad business. I will not purchase from this Starbucks again. The two older ladies weren’t that friendly anyways and I believe they knew this would happen since I’m now reading other reviews with similar experiences. Beware of this location and their dishonest employees! Tips on everything is getting out of hand and imo I don’t believe a $6 tip to purchase a $30 gift card is necessary.

Employes still need training. Asking for name and cannot key the spelling. Employees need training to correctly process the orders and to prepare sandwich orders, also . .

We bought 4 mocha cookie crumbles and waited about 15 minutes for them to only be chunks of ice. Pure ice. We paid for flavored ice. Not happy at all.

The place overall during my visit wasn’t clean, I have ordered a venti size PSL with 3 more pumps of pumpkin sauce and extra topping,(this wouldn’t be charged as extra since it is already included in the drink) but instead received the complete opposite. The cashier asked me 3x because she wasn’t sure of what I said and I repeated it 3x and also made sure at the end that, that was what I ordered, she wasn’t sure but then said yea . The total came up close to 8$(which is like 1.70$ higher than it’s supposed to be ) and the wait was more than 10 minutes, at the end they had messed up my order and had Gaven me the smallest size of the psl that I have ordered in a venti which would be the biggest from frapes. After I said it’s the wrong size and the wrong order for the amounts they took it and threw it away and took another 10 minutes to make me another which still wasn’t what I have ordered.