They seem to not be able to get orders right and employ slightly incompetent employees.
shouldnt take 25 minutes for 1 sandwhich just bc no one wanted to make it. also drink was messed up had no flavor when i asked for 6 vanilla in a venti
If you're a woman alone, avoid spending more than 30 minutes in this Starbucks. There's a guy in a green hat who berates women if they decide they don't want to talk to him and the employees don't seem to do anything about him.
I am a Starbucks frequent flier. My normal location is under renovation so I’ve been coming to this one in the meantime. This starbucks is genuinely the worst location I’ve ever been to. They are so slow. Even if I’m the only person in line, I’ll wait at least 10 minutes. I get being busy but every time I’ve been it hasn’t been crazy. My normal location is usually slammed and my coffee is always ready for me when I get to the window. Besides being slow, they are not friendly at all. What makes my normal location so great is that all of the baristas are so nice and friendly. They are totally the opposite here. Not rude, but definitely make you feel like you’re inconveniencing them for being there. I can’t wait til my regular location opens back up.
Selena was rude as usual so I finally decided to write a review. She clearly hates her job. I’ve never used my Starbucks app points to get a free drink before, but I noticed some of them were about to expire, so I decided to use them. I wasn’t quite sure how the process worked to redeem them through the app so I went inside. I spoke with Selena at the register and she was not helpful, rude, and even rolled her eyes. She had zero patience. I typically tip very well as I am a former food and beverage employee. No tip was given to say the least. Get her customer service training ASAP!
I'd give them 5 stars if the prices weren't absolutely outrageous. Comfortable environment and nice outdoor sitting area. Employees were friendly, and I got my order quickly. Once my gift card is used up I won't be coming here any more... the drinks are good but too expensive for what they are. You can get similar drinks from almost anywhere these days at half the price or even less.