Starbucks

Consistent says it all.

I never usually go through the drive thru at this location since it’s next to my work. But I come to this location very frequently before work in the morning and the one time I come through the drive thru I was disappointed. I was in a great mood wanting to try something new and ended with a terrible experience. I ordered a lavender green tea lemonade and when I went to pickup my order I doublechecked that it had lavender because the drink didn’t look right and she said that it doesn’t come with it. And I told her that I asked to add lavender in it and she said that it’s for the matcha drink did I want that one? I told her no I wanted the lavender green tea lemonade. So she was confused and still asked me after a 3rd time so did you want the matcha instead and I said no again. She stood there for a minute and I asked to have lavender added and she FINALLY asked someone to add lavender to it after going back and forth in the drive thru for a good minute. Then she turned to me with a rude face and told me it would be right out. After I got it I was still nice and said thank you very much but I was not happy and didn’t want to deal with the trouble, but I left that location feeling like she made such a big deal for asking to add lavender and just disrespected overall and what was even worse the drink didn’t even taste good so it seemed like they didn’t even care and were rude just because they got my order wrong. Put me in a bad mood for Friday and don’t think that’s right when working in that type of work field.

While in Scottsdale for the Arabian horse show I made a breakfast run for the set up crew. The Staff were very friendly and helpful. The place was also very clean. Parking: Easy parking even for a Chevy Crew Dually.

I ordered matcha latte but was served chai latte instead. I told cashier that I was served the wrong drink. Instead of correcting the mistake she made me pay for the correct order. Unfair

I have been coming for a while now and the vibes over here are the best. The other Starbucks have been messy 100% of the time but over here is clean and quiet.

Just want to say that Wil is an extraordinary employee! Starbucks is very lucky to have him!!!! Just gave me the kindest customer service of all times. Just a lovely person!!!!

I ❤️ the cute redhead!!