Starbucks

Every time I arrive here, the Starbucks coffee machine is broken. What's the point of having Starbucks at this location if it's always out of service?

Came early about 10am . Nancy was by herself “ wish she had help” as there was a long line behind me . However she managed to keep a smile and working as fast as she could to get all the orders out . Thank you Nancy for staying positive under so much pressure .

I have always seen this and always busy when I visit Ralph’s. But today, it is really cold and I need something to warm my cold hands and feet. First time, I order from this busy and small location. Arielle is professional and friendly. The first time I order, it is she and the other old gentleman who serve me and both are nice. The second time I visit, Arielle is the only one there to take order and brew coffee for me. I also find out that she likes video games, which is rare for females in my life circle. She is indeed unique. The coffee is pretty standarized and cannot duplicate at home even with my Breville. I guess I will just have to keep visiting Starbucks and accumulate my points. The place has only counter to order and the seating area is outside. Two times I visit, both are cold and raining, and that is just right for the hot coffee outdoor. Luckily, no one is smoking in the tiny area. Starbucks is not going to give you any surprises when you order. It is always good no matter where you go. And this why they are successful. And the location is really strategic that you visit supermarket, you get a chance to have good coffee. Today I visited again and had a funny yet busy lady who served me. She is funny and I had a very good and relaxed converse with her while I was waiting to get my mocha. Starbucks is good! I know understaff is a serious issue. This branch has been placing only one person here and it has been always slow when you have someone or more than one in front of you. It is taking very long time to get your order. I just waited 12 minutes for a cup of coffee and there was only one girl in front of me. Besides that, they also close early like 6ish pm.

Went there frequently to use but I always felt their customer service sucks. Either pick up or walk-in, they never ask you first nor greet or notice customer at all. I would rather go to different Starbucks near by Salt and tart.

They need to change closing hours on the website. Last night I went to this location thinking it closes at 8pm, got there at 7:30 and the employee who was cleaning told me she was closed already.

I frequently go to Starbucks and I always get a coffee with oat milk. As my fellow oat milk drinkers know, Starbucks doesn't charge extra for getting a little bit of oat milk in your coffee. At this Starbucks however, the barista who serviced me said she had to charge me for the oat milk and she wouldn't budge. This barista will get one star, and I please ask of Starbucks to teach all of their baristas that they are not supposed to charge for oat milk. Thank you

Excellent customer service

It's coffee, I guess