Starbucks

I met a couple looking to go on Medicare soon. We met at this location. The employees were friendly and appreciated our need for a sense of privacy. Their black tea is my favorite. This location was no exception.

the employees are careless and do not get your order correct

I like the location and service here but you know what they say if a store restroom is dirty it means the store is not clean. The restroom is dirty

We ordered some drinks and food and they forgot one drink out the gate. Got home and realized they also did not give us our cake pop. We called in to let them know about the cake pop and spoke to Amalia. She had the most inappropriate attitude. Before we even finished explaining the situation she interrupted and let us know that she wasn’t even there but “go ahead”. She then told us that “Well, it happens. Nothing I can do about it now.” I understand people can have a bad day but Amalia needs to learn to not let her personal life impact her interaction with customers.

I want to start by saying that mistakes happens and this is the first time I went through something like this at Starbucks. I was at this location yesterday, ordered venti caramel macchiato with “almond milk” because I am lactose intolerant. The drink was made with regular milk because now I am home with upset stomach and not able to sleep. Again not hating anyone but please be more careful, you don’t know how one mistake can affect other people.

Mi amiga y yo estuvimos esperando por nuestras bebidas más de 15 minutos éramos las únicas 2 latinas. Ellos atendieron a todos los que llegaron después de nosotros que pagaron a la cajera , tomando en cuenta las órdenes por internet, aún así una chica que llegó con su perro en cuanto ella pago en menos de tres minutos le dieron su orden. Mi amiga y yo fuimos a reclamar por que se tardaban tanto y el que hace las bebidas se hizo tonto haciendo nos creer a nosotras que no había visto la orden de nosotras, eso un mal servició y racimó.

Great customer service experience.

Nice Starbucks. Place is very quiet and kind of isolated. Nice little escape from work.