I was disappointed because I went and placed an order for a vanilla bean. Frap with Ginger bread and caramel drizzle. I got my drink and there was no caramel drizzle on my cup only at the top of the whipped cream. And the person who made my drink acted like they didn't want to remake my drink. So I went to the starbucks in target in Irondequoit and they remade my drink with no problem thank you Shakeem and Alisia at the OTHER STARBUCKS IN TARGET Irondequoit!
This specific store has gone drastically downhill over the last few weeks. Mobile orders now take upwards of 30 minutes to receive (despite estimated time in the app) and cold brew drinks are all sold out by 8am. I can't even count how many times I've ordered ahead and had to leave without a drink in the morning because there are 10's of people still waiting. Incredibly disappointing.
Got to be one the best. Still can improve, not the service but the prices.
Friendly staff, fast service