Starbucks

I've been to this location over 300 times since 2020. In 2023 I earned over 5,200 Starbucks Rewards points, almost all at this store. The baristas usually are the best with accurate, timely order taking and order fulfillment, but not today. Today they took over 20 minutes to prepare my tall blonde coffee and a plain bagel toasted with cream cheese. By time I received my bagel, it was toasted, but cold. Yes, they said sorry for taking so long. Today's a rainy day with the drive through line wrapped around the building but inside the store had half the tables empty. It's frustrating when you see multiple walk-in customer orders filled after yours. The young man on the oven was slow and seemed overwhelmed on a moderately busy morning. He seemed to be working in batches - doing three to six and letting them sit on the counter until he had a handful ready before moving them to the pickup point. To me, it seemed like he heated the food and let it sit long enough to get cold before serving. Guess he just had a bad day and he left a bad impression. Other coffeeshop options exist and if this continues. The competition will get the thousands of dollars I spend per year at Starbucks. Brand loyalty doesn't have to have world-class service but does need to deliver at least average service with the order served in a timely manner. Sigh.

Perfect place

As always take too long to service.... cannot go there if you are in hurry.....food and coffee is great..staff are courteous and helpful

I really enjoy this Starbucks. I first stumbled upon it when I placed a curbside Starbucks Target order with the item I was picking up, and Target was out of the item so they didn’t fulfill it at all I found this one and they took care of me and made sure I was very satisfied. I have some other Starbucks that are a little closer to where I live, but this store really goes above and beyond. Dietary restrictions: Lactose Intolerant- they accommodated me well with it

muy bien buen servicio linpio