Starbucks

Pioneer Parkway, Peoria, IL location. Wanted to go in and do a little work while having breakfast. Not with thumping music! And by the way, Covid is over, bring back the “help yourself” to cream and sugar. Server filled my cup to the top and then I asked for cream and sugar, what a mess. The place was empty, 8am, no wonder!

Rude staff if you don’t want to work somewhere then simply don’t work !

The last few times I have been the service has been horrible. I order black americanos and they are never done when the app advises it will be. If it is done, it's held behind the counter and not in the mobile to go area. Half the time, I'm not greeted. I was there today and was never once greeted or asked about my order. The workers looked at me but never said a word. When asked for my order, it was done. I have light room on the label, but it is a quarter filled. Do not recommend this location for mobile orders!

The bathrooms are horrid. Not post rush horrid... like they do not rotate through their cleaning cycle that they're required to by Starbucks. Ever. Also the hallway to the restrooms is crowded with boxes and dirt and smashed beans and grinds. The lobby was disgusting too. While sitting here an employee mentioned that the bathrooms are bad. But no one did anything about it. The food case was dirty and there was hardly anything in it. It just looked pathetic. The staff was ok... friendly but not customer service friendly.

Machines down last time and they were rude about it, service has been getting worse, and now they’re closed at 8:30a on a Thursday.

I was given the wrong drink, so was my friend who I met there. Slow and disorganized

It's a fast food style coffee shop. Clean, well lighted and devoid of any originality. Comfortable and non-threatening with excellent coffee and Chai beverages and good if mass produced looking pastries. This location has great service also which is not standard for Starbucks so you should be glad you're here instead of pretty much all of the Chicago locations I've been to