Starbucks

Arrived at 10:12 am on my way to work, at 10:26 my order wasnt ready, when i asked if my order was being worked on i was told to wait a little longer because they have a lot of online orders…im standing right in front of you and you took my money..NO

Using a throwaway account cause of how upset I am. This used to be one of my favorite spots on campus when I didn't have a car, but I don't want to go to Starbucks on the UCF campus any more. To start, they say they don't use the app outside of just gift cards, but they won't take physical gift cards either. The amount of times over the past semester I've been there and it was packed and two people actually working and the rest goofing off, people are being paid to mess around and chat, not working and that isn't good. Either don't use the app at all if you are doing it just for the gift cards, or take it on entirely. Maybe having the ability to order drinks ahead of time and pick them up would actually make people work for their pay check. I'm not coming back to the Starbucks on campus, even though the one in the student union is much better and much more friendly in my opinion.

They refuse to serve you if it’s an hour before close because they’re already cleaning everything up and ready to go. Employees need a serious attitude adjustment

Not very good service :(( I normally don’t write reviews but I feel like I have to for this one. Somehow they managed to hire the worst employees they could find. They all appear like they don’t care to help you and most of the time they have around 5 employees just standing around, chatting, and doing nothing. My drink wasn’t made correctly and it just looked like they made it lazily. What is it with hiring the wrong people?

Always busy but the staff is amazing!