Starbucks

I thought it was just me having a bad day but I come here to leave my review and notice a trend in horrible customer service with this location. I ordered a bacon, sausage egg wrap through DoorDash, when I opened the bag, no wrap in sight, instead they threw in a tiny egg sandwich a quarter of the size of what the wrap usually is and didn’t not even bother to refund me the money for the wrap which cost twice as much than what I actually received. Never again.

The lady at the counter charged me 20 extra dollars. I basically paid for the young man in front of me because the cashier was too incompetent. I had a somewhat large order and did not realize I had been over charged until it was time to pick up my order. The young man obviously had no money and could not pay for his 20 dollars worth of food and drink. After the young man ordered, the cashier asked who else was ready to order so I told her we were waiting for the kid to finish his order. The cashier told me he was finished, so, I assumed he had paid for his own order. I had no idea she added my stuff to his. When I informed the cashier she had incorrectly put the young man's order with mine and I overpaid, she looked at me confused. I just left before getting refunded due to the fact she told me to wait and the store was busy. It is unacceptable Starbucks employs people who are incompetent. I generally do not do reviews, however, I do not pay for someone else's order. There was no reason to believe the young man was with me, I never once interacted with him. I will never return to this Starbucks location again.

I Wanted a cup Of coffee, I like the blonde roast Verenda Blend Which is Like a green bean instead of a roasted blend? So as I have been doing for ages. I purchased the instant Coffee packs in a box. And As I always do. I Asked for a courtesy cup of hot water with a little cream. So this one particular store at 1380 West Cheyenne. In Las Vegas, Nevada Informed me, That it Is Against the law for them to supply me with hot water to make my coffee , that they could only give me room temperature water. Who drinks hot coffee at room temperature ? so I went to another business and they gave me a cup of hot water and cream to make my cup of joe No purchase required at all just saying shame on Starbucks bad practices at that location

U can never go wrong with starbies.... like my daughter says... love getting a venti refresher of the dragon with half n half sometimes with a hint of coconut milk

On September 14th at 5 pm , I went to this Starbucks location to participate in the buy one get one free drinks as part of their fall promotion. Unfortunately the manager was very rude and didn’t let us get the drinks we want , she stated that the iced chai wasn’t included. In the fine print the iced chai is included, we tried to show her but she refused to read it . Instead of being professional and cordial, she raised her voice and shut the window on us . I’ve never had an unfortunate experience as such , and I don’t understand why it escalated, I just wanted an iced chai which is apart of the promotion.

Anytime I order a drink they always make them wrong. And they’re out of stock sometimes