They have newer machines, each cup is freshly brewed. No more settling for brew of the day, You can pick from Light to Bold, I love black coffee, because I enjoy the flavor of coffee. It really makes a difference.
Need to do better. Napkin dispensers are empty, no toilet paper in the bathrooms, cashier is not engaging customers..... Starbucks standards have certainly dropped.
I spent 13 dollars on my drink for it to be made wrong. When I told them I was met with an attitude and had to try and fix my drinking my own. Which I ended throwing away because of textural issues. This is why I only go to one Starbucks at least they listen.
I've never seen so many people walk out ans ask for refunds because of not enough staff.