Starbucks

i came in at around 12 today (friday) and the guy working the cashier is so sweet i love him always kind to every customer however the lady that makes the drinks and sandwiches is so rude!!! i asked her for cup holders and straws very kindly and she would roll her eyes and doesn’t even reply back just stares very rudely and passes it with a stank face. she looks so miserable in there and i saw other people notice it too because they all saw me asking and her giving no reply w/ an eye roll. if you hate people i suggest her to find another job something that doesn’t require customer service. Might come back next week around the same time while i’m broadcasting to show yall. It’s unbelievable. (and will never get my drinks from this location)

Even though upstairs was empty and all seating downstairs taken, we were denied seating upstairs. Staff not helpful. Ordered black tea but we were served some kind of herb stuff. Scones too dry. Probably the worst Starbucks in Manhattan.

All seating upstairs was empty (because it was closed) and downstairs all seats were taken, when we asked if we were allowed to sit upstairs, they just said no. When we asked where we should sit, the woman behind the counter pointed at the housing of some radiator with no chairs or table… so now we are sitting right there… (anyways, the scones are very good), but spend your money at another starbucks with a better level of service

Horrible and rude baristas. Starbucks is turning into the McDonalds of coffee shops.

During my first visit, I had the friendliest service and there was abundant seating. No wonder this was the best rated Starbucks in the area. But the last few times I've been, the quality of the service has dropped massively, and the entire upstairs seating area is closed, with all of the seats downstairs taken. Hope management will take note...