I had one of the worst experiences at this location... I felt discriminated, plus they made my tea which tested like toilet water... I think if you aren't capable of working with people and have a positive attitude, this is not your field
I actually can’t believe the workers at this location. This has been my worst Starbucks experience. Right away the location was extremely chaotic and loud filled with middle schoolers (not the fault of the Starbucks at all) so I felt bad for the workers but I didn’t anymore when I ordered. The worker taking the order was extremely monotone and looked fed up- okay I understand it’s stressful no problem I brushed it off, but then when my drink came out lighter than I wanted I asked the barista very apologetically and politely to add to it and they replied with the nastiest attitude of sarcasm. If you hate your job so much that you have to talk back to a customer asking you something politely then you should change jobs. Only good thing about the location is that they have wifi, a bathroom and some wall plugs.
I’m begging the store manager here to step up the game. HIRE COMPETENT PEOPLE. I was here on New Years Day and this guy who’s clearly a newbie made both my orders wrong, the vanilla cold foam came out liquid TWICE, the second time he just shook his head, laughed and gave me my coffee. I was in a huge rush so I just left. Wasted $15 that morning. There’s another skinny guy who’s constantly getting orders wrong and being sassy with customers. The women there are carrying the team honestly. Please for the love of God, hire people that can make the drink and treat them well. Your workers are tired and miserable and the customers aren’t happy.
Restroom is always closed
Cashier was nice, ignored my drink request 100%. Confirmed twice that I wanted a tall matcha Frappuccino with no whip cream. I was charged for a grande and it came with a ton of whipped cream. Worst was the plain brewed coffee- it was literally lukewarm and gross. I leaned my lesson and won’t be going to Starbucks again. There’s too many other better places to go.
This place unfortunately always says open online & always closed as you arrive. Might want to try calling instead of walking over for no reason.
Not as welcoming as it once was. I just head to the next Starbucks.