I recently had a disappointing experience at the Starbucks in my office building. The service was subpar, particularly when the person in front of me took an excessively long 10 minutes to place their order. In an attempt to expedite my order, I politely asked an employee who was not busy to prepare mine, explaining that I was in a hurry to get to a meeting. Unfortunately, they rudely refused unless I paid upfront. To add to my dissatisfaction, I ordered a nitro cold brew with cold foam, which turned out to be lukewarm. It was so disappointing that I had to discard it. Overall, my visit to this Starbucks was far from satisfactory, and I would not recommend it based on the poor service and quality of the coffee.
This is not a review for the company itself but simply for a barista who goes above and beyond for her guests. Melissa is a great barista and an even better individual. Not only does she remember my name but she remembers my orders. She goes out of her way to greet all of her guests and makes everyone feel welcome. Melissa you're amazing! Five stars for Melissa not Starbucks.
This location of (All) employee and I only know a few names Ms. Lisa, Ms. Gloria, Nikita, Ms. Jennifer, Audrey, Michael, Catherine, Warren, Shaquan, Mr. DJ in Hudson Yards location and everyone else on Hudson Yards and not excluding All Starbucks and Starbucks Reserve stores in New York has such a warm, sincere, genuine personality and go beyond for all individuals orders in the store.. Thank you for adding Starbucks in New York such as 50 Hudson Yards (connected to #7 train on West 34th St), Harlem on West 145th St & Broadway, Staten Island near Richmond Road, Delivery Stores throughout NYC, Pick Up Order stores, other affiliated with Amazon. I love the Welcome in Greetings from the employees in the communities.. All employees are an asset to Starbucks, Thank you for keeping us joyful, content, happy, respectful, professional mannerisms towards the community.. Starbucks continue to keep up the wonderful work of supporting the world with Wonderful Coffee, Specialty Drinks, Food, Enjoyment of the Cafe with friends, families, employees, etc.. Thank you Starbucks..