This location is always busy drive through and inside, staff hardly smile and no greetings, always has homeless inside the restrooms. Parking: Difficult to find parking due to the long line in the drive through
Probably one of the worst experiences as a Starbucks customer. To the girl on 11/13, taking my order through the drive-thru at 8:24pm, you should reconsider working in customer service. The ability to make a customer feel uncomfortable and disrespected because you didn't do your job is absurd. I arrived at the drive thru to have my order taken, I provided my order with a long silence, nothing on the screen for me to review or having my order repeated back (typically something you'd expect to ensure they aren't getting your order wrong). So, I proceed to the window, which was my mistake, I should have done her job and reiterated to ensure my order was correct. I come to the window and asked the women if she was able to repeat back the order. I clarified the drink was half the pumps (instead of 6 I ordered 3 pumps), she turns to look at me and says "Well, you said 2." Proceeds to get on her headset to speak to the barista, as the window closes and I can clearly see her through the window and hear bits and pieces of myself being "wrong." She comes back a couple minutes later looks at my and hands me my drink huffing with a bad attitude. I'm not asking you to be overly polite, I'm asking to have some decency as you are interacting with customers. How are you going to be so ignorant to not do your job correctly and then be upset at the customer?