Ordered 3 ribbon crunch Frappuccinos thru drive-thru...took a sip just as I was exiting onto congested Rt 501 and the drinks had ABSOLUTELY NO FLAVOR!! No coffee taste, no sweetness...nothing but brown ice with whipped cream *and no crunchies either. Went back inside and was treated very rudely by a geeky beanie wearing barista...the manager was nice enough and made the 3 drinks over again...but these were only slightly better and had a tiny bit of coffee flavor, but were still almost all ice... For $21. for 3 drinks I expected a whole lot better!! Oh and the remade drinks still had no crunchies and were only good for 3 sips b4 it was all unflavored ice again. I should have asked for my money back but just wanted to leave and never come back!! What has happened to the Frappuccinos??? They used to be a happy treat for me and kids..instead I got grief and frozen dish water.