Starbucks

This Starbucks should be shut down if they cannot operate with a Starbucks barista or can’t make the coffee you order. They are always having some malfunction with equipment, always out of ingredients and now they can’t even make the coffee we ordered! Where do you get hazelnut out of Venti White mocha ?? The order wasn’t marked so my friend had no way of knowing it was wrong. Now I am not driving all the way back there for a new coffee but I want to address this and they won’t answer the phone, imagine that !! EDIT: I returned to this location the following day because I saved the coffee for them, they can have it back! Thankfully Jamia was working and I want to be sure my negative review doesn’t include her. She is super nice and always remembers me and what I order, she does a great job and has never made an error with my order, I explained to her what took place and she made it right. It’s a shame they don’t have more employees like her Feb. 18,2024 when you think it can’t get worse, trust me it will! Now I have gotten a Venti white mocha with no espresso at all! Yep you heard me, I got water and whip and that is all ! It’s beyond belief and it’s just…. I am at a loss see my photo I will attach one or post one for sure. I am done!

Baristas are rude, they are never open and last time I went I asked for an iced white mocha and the “barista” working said she didn’t know how to make it but could look it up in the training book but it would take her awhile. They are always sorely understaffed and machines are broken all the time. Go anywhere else (mt comfort, Pendleton pike or fishers) for your needs at a stand alone store.

Can’t rate anything else besides service because this Starbucks is never open during their posted hours & their baristas who just stare at you as you walk towards them at 7:15 to then snarkily tell you they aren’t open.

All I can say is Java mint chip. Delicious

This location is terrible. They don't abide by any of the Starbucks policies like being able to bring reusable cups for extra stars. They are always out of ingredients or their blenders are broken. They aren't even open during posted hours. Then to make matters worse, they never make the drinks correctly. I assume this is lack of training. This location just needs to close since corporate doesn't support them or force them to abide by policy.

Did not have anything I wanted in stock

Too expensive and the coffee is not that good.

This Starbucks is hardly ever open. Then they’ll have a huge line and their system goes down all the time.. so they close down .. however they can still use the Meijer cash register a whole 8 steps away but say they can’t. It’s honestly a waste trying to go into the Meijer to get Starbucks then walk half way through the store because they have the Starbucks door closed off . You have to walk through half the store just to see if they are open. Even some of the people working behind counter are rude . Worst Starbucks I’ve ever been to .