SUPERIOR customer service ❤️ Positive Energy
Very disappointed with the staff and management. One of the workers by the name of Karla Cruz was accusatory of my partner stealing a coffee- when she was questioned for her gaslighting antics- she request a lady by the name of Kalanie to come from the back and she was very unprofessional, lacked interpersonal skills, and went from behind the counter to confront us aggressively.We are faculty that work near this location and I was appalled by this treatment. Management didn't even handle or deescalate the situation. There was no apology, once she found out he purchased his coffee- it was borderline discriminatory, and rude. I will ensure that my staff and faculty will not be supporting this particular store anytime soon.
I'm not supposed to like Starbucks cause of Palestine or something. Why does everything have to be all political.
There are no restrooms here. The entrance and exit are in an awkward place. There were hardly any food options and it was difficult to get napkins.
So I just ordered a small coffee with a cream and sugar and these youngsters a little young girl she's Mexican has tattoo on me find her always drawing on the at the cashier this is the third time I've seen her drawing while there's customers walking in and all of a sudden she wants to assist the another customer first and then she goes and plays with my coffee and then acts like I'm going to drink it. I always end up receiving some kind of horrible customer service at the Starbucks and definitely need to be reported to corporate
Stand up place. Great people working there.