Awesome people 90% of the time. Shoutout to Faith who gave us her own free drink for the day when the register couldn’t redeem my husband’s birthday drink! That was amazing.
Closed. No longer a Starbucks here.
There was a time when Starbucks was KNOWN FOR a great atmosphere and great customer service. I can’t visit this store without feeling like the employees are trying to force you not to use the lobby. Why have a lobby if you don’t want consumers to use it? I will sit at a table with noise cancelling headphones in and my music UP and still can hear their music. You can barely have a coffee date conversation, you cannot relax and read a book. The entire atmosphere of this coffee shop feels unwelcoming and impossible to focus in. It’s disappointing how little the store cares about their consumers. It’s not even worth the convenience I would rather drive an extra 5-10 minutes to visit Atlas Coffee. A shop with a true coffee shop atmosphere and environment.
A fun place with quite a bit of seating.
Seems to be hit or miss when I take the wife on weekends before grocery shopping
I frequent here and the service is horrible. Any of the female staff will ignore you. It’s crazy. I order 20 min before for pick up and I have to wait another 10 minutes after I arrive. Today was the second time they gaslighted me about my drink having the wrong ingredients. And the only person that would even look at me was the man working the drive through. The manager, middle age woman at 7:30 am today wouldn’t even acknowledge me and would not make eye contact. So ridiculous. The location on green mtn is a million times better customer service. I’ve called customer service once and they literally did nothing. It’s such a shame that people put up with this poor service at this locale. See the above reviews. Get new staff asap!!!
The drive thru is always very slow. You can tell the staff are working hard. Most of the time you need to plan on having 15 extra minutes just to go thru the drive thru
This one is one of a kind. I've never been to a Starbucks where the drive thru wait is ALWAYS AT LEASR 20 MINS. And don't think about going in to make an order to another human, they accept on mobile orders inside. The number of people they turned business away because they only do mobile orders is ridiculous. Not a welcoming store at all.