Starbucks

On February 8th, I suffered racial discrimination from a Starbucks employee. I ordered 2 cups of coffee at 2:38pm and the waitress Stephanie asked to know my name. I told her Park and told her how to spell it (I'm Korean). However, the coffee I received had "Puck" written on it. As soon as I got my coffee, I thought she swore. I couldn't think it was a mistake because I said my name twice and told her how to spell it. To find out from her, I asked her what the meaning of Puck was and explained the situation, but she kept ignoring what I said, didn't even look at me, and repeated "I can't hear you" several times. Through her actions, I was convinced that THIS WAS RACISM AND NOT A MISTAKE. Stephanie I hope you know how bad of a person you are. And why does Starbucks hire people like this? Shame on you.

The service was efficient during our visit.

This place is super slow! There are 7 Staff members standing around (Erika in the front), and talking. About 12 people waiting for their orders. Terrible service!

Regular Starbucks food & drinks, but the number of seating is limited. The decorative design on the wall are amazing, but thats all there is to it. The tables & floor around the tables were not clean. The one big thing about all the Starbucks in the Strip hotels (MGM, Venetian, etc.) do not allow touching your tumbler / reusable cups at all, so EVERYTHING is dealt with disposable even for filling up hot water in our tumbler wasnt allowed. I guess they just got used to throw stuff out since after Covid.

The SLOWEST. And don’t take order ahead - yet there’s one employee who’s just standing there while cashier. Literally 45 mins for 10 customers.

Got the wrong drink and workers were quite unfriendly

Je nach Uhrzeit - lange Wartezeit. ABER die Mitarbeiter/Mitarbeiterinnen arbeiten fast schon Akkord und sind trotzdem freundlich . Sie geben sich Mühe und ich denke es ist schon harte Arbeit, gerade weil soo viel los ist.

This Starbucks is terrible - they wanted $11.00 for a coffee - normally they are $6:00 and this Starbucks was in Harrah’s - a very busy location - and they only had 2 staff / they were doing the job that required a minimum of 6 staff . I have lost all respect for Starbucks