Starbucks

My wife and daughter love starbucks

The stuff here in the morning are way nicer than the stuff here in the afternoon. Went to this location twice today. Morning experience was good. However, one of the stuff (with red/purple hair) in the afternoon was really rude and she rolled her eyes on me after telling me they were out of peach juice and I asked if they have apple juice instead. I mean I have already paid for my drink so might as well just go with the alternative. I said no ice multiple times when they took my order. However, the drink came with heavy ice and after kindly informed them I would like it with no ice, she rolled her eyes on me again. I mean it is NOT MY FAULT that they messed up my drink and as a customer I HAVE THE RIGHT to ask them to make it RIGHT. This is NOT THE FIRST TIME my co-workers and myself having trouble with this specific employee. My co-workers informed me that one time when they showed her their state employee badge and asked for state employee discount, which is agreed upon by this location to give to state employees, she rolled her eyes on my co-worker and did not give her the discount. DO NOT CLAIM YOU GIVE state employee discounts when you ACTUALLY DO NOT. This is beyond poor customer service and could possible be deceptive acts that mislead consumers into believing in discounts you DO NOT ACTUALLY GIVE. Not to mention the drink I got from my afternoon trip tasted horrible anyway.

Amazing. Tasty, nice environment.

I don't know if the staff was new or what, but this was the worse service I've ever experienced at a Starbucks. Orders took 15-20 minutes to make. What's worse is that all cups were placed out unmarked (no receipt, no names written on the cup) and the barista basically whispered the drink name out to a crowd of waiting customers before turning away. The order counter was just a sea of 10+ unmarked cups so no one had any idea where their order was. When I asked if they could write the name of the order on the cup (or at least attach a receipt) to clear up confusion -- they said "that would be a great idea" then proceeded to put more unmarked cups out. No system at all.

Ordered a caramel ribbon crunch, coconut milk, no whip. It was made with whip. Mentioned that to the person making the drink and she copped an attitude. Absolutely ridiculous. The person who ordered this is lactose intolerant. Your employees need to be more careful, and not cop attitudes when THEY make the mistake. Blatantly making things wrong could be seriously dangerous when playing with peoples allergies. Came up here for the race, not to see my wife in the hospital because your employees are incompetent.

Great team, fast moving line. Pure Starbucks

Excellent service!!! Coffee & a smile!!

Best staff and quick service. Cordell served us our coffee and was super nice. He even helped us pick the perfect drink. Definitely will be back on my next trip

Rude staff...