(Translated by Google) Not bad. A few people (Original) Не плохо. Мало людей
I will NEVER go to the Airport Road location again!!! My peppermint mocha was barely a mocha and there was no peppermint, I requested it stirred, and it wasn't and I waited 30 minutes for the cake pops. I have never waited, they always hand them to me at the register. When I inquired after 20 minutes I was informed rather rudely that they were short-staffed and she needed to clear the line. There were four people behind the counter. The garbage can was pulled out and was piled up above the counter. It was disgusting and the reason I didn't order anything that required cooking. If it's possible to give no stars I would give no stars.
On yesterday, I ordered the Dragon fruit lemonade drink one on my favorites. I guess something happened, and the drink was totally flat. Today I called and spoke with Rachael, she was very apologetic and offered to make another one. Not only did she make that drink, she asked what was my other favorite drink in case this one was not to my liking. I love the Caramel Ribbon frappe with almond milk. She sent both by my grandson. Thank you Rachael for awesome customer service. I will continue to shop with you❤️.
The barista threw my straw down on the counter top instead of handing it to me or simply laying it down beside my drink. I thought it was very rude but in today society you don’t know if people are seriously morally corrupt or just ignorant all together.