Starbucks

Genocide lattes aren't my favorite

I've had more wrong drinks here than any other Starbucks. It's as if the baristas don't listen, don't know the recipe, or freestyle your order. Management should ensure that they understand what each drink recipe it. Frustrating.

Bad customer service. One of the employee argues that I didn’t even order a drink when it was ordered on mobile. We checked the address but she just left. I had to wait 5 mins for another employee to come and this person was nice and finally fiund my order which was right on the drink. This is just the worst starbucks I have ever been. I am giving one star for the employee that just left me there.

Online the store says they open at 6AM, but when we arrived AFTER 7 the man was not open and did not even care to say a word to us! Finally an older gentleman said, “I’m showing almost 7:15.” The man working there said, “We don’t open until 7:30 today and tomorrow because our opener needs two days off (what is he?)!” and then he says, “And this will be fluctuating constantly!” So we will NEVER know what days we can go have coffee! Huh? Ridiculous!!!!

Store messes up a LOT. Told them I had a reward on my starbucks and yet I got charged. They constantly mess up drinks making HOT drinks instead of iced drinks requiring a remake.