Starbucks

Too small and no seating

The new remodel is whack. Most people can’t really tell where the line even starts. The new crew was very rude to other costumers while I waited for my drink. They were disheveled with what was going on and even though people were clearly in line waiting to order they were just being ignored. Sad for the change.

Disappointing Changes at My Once-Favorite Starbucks I've been a regular at the Starbucks located at 23948 Hesperian Blvd, Hayward, CA 94541, as it's conveniently close to my home. Unfortunately, recent visits have left me disappointed. It seems there might have been a change in leadership, given the influx of new faces. Parking is still plentiful, but the atmosphere has shifted noticeably. The once-positive vibes are off, and both drinks and food take an unusually long time to be served. It's disheartening to witness mobile orders, in particular, taking longer than those placed by walk-in customers. This experience highlights the significant impact leadership and management can have on the efficiency and overall experience at a location. I hope that this Starbucks can return to its previous standard of service, as the current situation feels chaotic, akin to a headless chicken running around.

I went in on Dec 17 to buy a 25.00 gift card. The person that I gave it too told me that there was only 16.00 on the card when they used it for the 1st time. I will never go there again.