Starbucks

I went with my younger cousin who has a lot of allergies, and she wasn’t very clear with what she wanted and what they made for her she couldn’t drink. I brought the drink back to the counter and asked if they could remake it, if not I totally understand… but they were so kind and remade the drink very fast!!! 10/10 customer service!!

Open hours incorrect

Nice and clean store. Good drink, but service was so bad.

Horrible coffee cold employees not trained properly per company standards dirty cups

Great little Starbucks on the strip. Came both days we were here. Excellent!

Sorry coffee is not up to par! Such a sad story. What is happening to Starbucks.

Very bad customer service. First night was told could not drink coffee inside store they were mopping for closing. Kicked out into the rain @8:30 they close at 9:00. I walked 1/4 mile to have a late night flavor to receive very lazy people service. Second visit and this time a girl in thick glasses dark hair was an absolute displeasure. I ask her did she not like her job? She went off like I had no reason to ask after her poor service with an attitude. If I were her boss, I would have enjoyed firing her in front of everyone. She was mean. Even her coworkers were wide eyed after she began yelling across the store while I was at the condiment bar. I reported both incidents to Starbucks # and they said they would address both issues. I did find out there is another SB in food city here. I think I will try them from now on. This was the week is 18-22nd just before Christmas. This store is a franchise, and does not do mobile orders.