Pretty good service for being in the bookstore. They didn't have much in terms of iced coffee. They could only do a cold brew. Alas, I settled for a frap which was good. $6 for a sugar rush.
Worker with the name that starts with a "M" was extremely rude. We come here a lot but this worker needs a day off or just some manors I'm general.
In a grocery store. Staff had no clue how to provide the large to-go boxes for large groups. Took a little while to figure out.