Starbucks

These workers have the nastiest demeanor; top-notch supervision, a must, or a whole new crew !! Every time I view this location, the rating are dwindling & I absolutely know why, so why can't they ❓️ Nevertheless, I go straight to corporate, let them handle their internal problems. I just came for a simple cup of coffee & quick bite to eat, not the unprofessional & classless attitude; because they hear but don't listen, then you're repeating yourself 2,3 X's, which I didn't make an issue of, however, the childish behavior comes when having to be told something, which was not made correctly, all the back talk is completely unnecessary.........SMH, HOT Mess ! Update..... Spoke with Christopher, from corporate office. As I mentioned to him, Starbucks is practicing, to apologize profusely, however, it's best if they just address & correct the ongoing issues with their staff, then, they'll be no need to have to keep apologizing ! I asked for raw sugar, she gave splendor. I asked for the bagel, 'toasted well', but had to emphasize not "burnt". As, when outside the norm, they seem to have visible issues with the order. In addition, I paid for two "2", cream cheese, they only put one. Thank goodness I didn't leave, to have to spend more time returning to get what I paid for. Their on 100 (but, fast movement doesn't mean efficiency nor effectiveness, they ask the same questions over & over, as tho it doesn't compute & are too darn sassy, as though that's the norm now & Items are usually missing or prepared incorrectly. In addition, too much horse-playing & talking about customers, as they are right in front of them, present @ that time. Lastly, just for a cup of coffee & a pastry, wait time is averaging 20 min + So, hopefully by taking this time to share today with the hierarchies (in-store mgmt & area manager) they will rectify these matters, promptly, so customers won't need to. For, this is time out of my schedule, never to gain back !

Mark was super friendly and professional. Loved his vibe and personality. All of the his team were very professional! You made our day Mark♥️

This team is amazing. They all know me by name. They are the realist people I have ever met. Love y’all keep doing what y’all are doing.

No dark roast coffe? When I asked twice. No we only have medium. Didn’t offer to do a pour over, bunch of lazy slobs working here,,

Granted this is the first time I’ve been to this location, but I experienced a truly exemplary staff. Busy barista called out “welcome”. Another saw I had a few items and asked if I’d like a carrier. Store was very clear. Reading some of the negative reviews reminds me of a very important part of “good customer service”: good customer service begins with being a good customer. Someone gave them a 1 star after saying they’ve always had great service here. One bad experience and you’re done? Be an adult. And get off my lawn.

I love going to this location. I always come bright and early and the staff is wonderful. Mason, Sevas and this other women are always so friendly. I wish I remembered her name. The coffee always tastes great.

Buena atención al cliente

Rude baristas

I’ve always had great coffee and service at this location. Whoever worked on New Year’s Day for 2024 provided me with horrible service. I had to go back to speaker because he didn’t ask me for my size. After I paid I noticed they still had my order wrong. Horrible service. It’d be worth to drive a little further for customer service.