Honestly so disappointed over and over again with this location. It’s the closest to my house and work so I try them often and it never gets better! It’s the only location in the area that consistently tastes burnt Every. Single. Time. The employees are friendly but maybe need to renew training on how to make drinks again?
This is a really cute and cozy Starbucks with a super friendly and laid-back (but hardworking and fast) staff. A very hygge vibe, if you’re familiar with that term (I prefer mysigt or gezelligheid personally but those aren’t in the US cultural lexicon atm). Lots of outdoor seating, which would be great in nicer weather as this Starbucks is located in a cute pedestrian-friendly area. Overall, highly recommended - go on down and check it out! Vegetarian options: They sell a large variety of pastries, sweet bread loaves, and dessert options that are vegetarian. They also have savory snack and lunch offerings, some of which are vegetarian (not sure if any are vegan, most seem to have cheese). Dietary restrictions: I think they have vegetarian, vegan, and gluten free options. I’m not sure about other dietary need/preferences. Parking: It’s in a spot with a lot of retail and not much street parking, but there’s a grocery store right behind it with a parking lot so you could park there. M
I was in line waiting for a barista to make eye contact or signal that they were ready to take my order. There were about 5 of them and no one seemed to be paying attention to the line. Only when an older gentlemen came up behind me did someone notice the line, but they completely skipped over me and helped the gentlemen. I piped in and the barista took my order but didn't apologize for not seeing me. I waited for about 10 minutes and still didn't have my drink. They were busy so I decided to give it another 5 before I said anything. However, people who had ordered after me were getting their drinks. I asked one of the baristas and they had accidentally put my drink in someone's to go order. When the person brought the drink back, the baristas didn't think to check and see if the drink was ordered by someone in the store. Pretty abysmal customer service here.
Ordered online and the my breakfast was not fully warmed up, my pumpkin spice latte was half full. I said thank you to one of the workers and she looked me and didn’t say a thing
Got a hair on my caramel foam….
The brought out half of my order which was the sandwich, I asked for water with it and she said it will be a min till she finishes other drinks. Finished my whole sandwich, all other customers left and my water and frap weren’t ready yet. After the frap was ready she began mobile orders rather than a water till I had to leave. Shouldn’t take 20+ mins for a frap and water. King Soopers Starbucks is better and right Around the corner
The barista that helped us (8-29-23 around closing time) sorry I don't have his name... Super amazing service, friendly and courteous. Thanks!