Starbucks

I went there to get coffees, and past two times, they didn’t make it right the simple customizations and I was charged for it. Cashier and barista ladies were friendly, but they just didn’t complete their job though I was the only customer both times.

He ido dos veces dos horas antes del cierre y no me quieren vender bebidas que porque ya está todo lavado.

Awesome and fast

Excellent!

Staff are nice and also patient

I came to this Starbucks location (first time ever) after working an overnight shift for my caramel macchiato because I had to go back to work for another 8hr shift. The elderly woman behind the counter made this drink. I don’t know what it was but it was definitely not my usual caramel macchiato that I order from Starbucks. The drink so disgusting I never tasted anything like it before. I don’t know what she put in it that it tasted so awful! I had to have a co-worker cover for me for 30min to get this coffee only to work my 2nd 8hrs shift without it. After I got off work at 2pm, I went back to this location to explain to the manager what happened and asked for a refund. The manager didn’t seem to care at all about my inconvenience that she didn’t even bother to apologize about what happened. She just gave me the refund and continue to serve other customers. The manager’s treatment was as if I was there making up the story for the sake of the refund. I can careless about the $5/6. I came back to that store (with the coffee I did not drink still in my hands) after working a 16hr shift to explain what happened. I would take a sincere apology over her throwing the $5 bucks at me the way she did. This store is extremely unprofessional from managers to staff. I am not sure why they are hiring people that don’t know how to make one of the most basic drinks off their menu. I will never come back to this location. They definitely need to make some changes.